In practice this means we give high levels of friendly, competent customer support and service at every stage. Measurement and evaluation of learning is as important to us as our investment in innovation, research and continuous professional development. Our clients want training that is blended and makes a real and measurable difference to the skills, resilience and performance of their people - and therefore to the improved competitiveness of their organisations.
Our principle motivation is to consistently “delight the customer”. Our relationships with clients, staff, partners and suppliers adhere to our ISO9001 (Quality Management), ISO14001 (Environmental) and ISO27001 (Information Security) processes and procedures.