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Case Study
Health Protection Services

Leadership Development Programme

Context

The aim of the programme was to develop and nurture empowered leaders at local and national level, enabling them to provide the leadership necessary to deliver improved public health protection outcomes.  This was also an opportunity to identify the leaders of the future and focus on their development. 

Solution

Eliesha was required to design an innovative blended programme which encapsulated the specific learning requirements and outcomes - whilst recognising the limited availability of the participants - in order to deliver an approach based on short, sharp learning interventions to build the participants knowledge and skills as the programme progressed. To achieve this:

  • Participants completed a series of validated online psychometric tests to measure emotional intelligence, indicate an individual’s preferred behavioural style at work and to look at how a person responds to challenge, commitment and change as well as identifying their current level of confidence and control. 
  • Each participant then received a half day 1-1 coaching session to review the findings of the tests and to write a personal development plan for the programme.
  • Participants were then able to choose to attend any number of Masterclasses from a series of 8 to meet their personal development aims. These included: Personal Resilience; Strategic Thinking; Succession Planning; Emotional Intelligence; Influencing Through Others; Effective Performance Conversations; Manager as Coach and Critical Thinking.
  • Participants then had a further telephone coaching session to review their progress and update their personal development plan.
  • All Masterclasses were individually evaluated. An in-depth level 3 evaluation was then undertaken and the results used to inform the programme going forward into the next 12 months.

Our L&D consultants worked in close collaboration with the client to design and develop the programme. The focus was on nurturing emotional intelligence and situational leadership with the specific emphasis on self-awareness and self-management, working with others and fostering reflective practice.

Outcome

Evaluation of the programme encompassed all Masterclasses, an online survey, facilitator feedback and the views of line managers. Over 40 people participated in the full programme and 23 completed the online evaluation. Overall the programme evaluated well with over 90% in the happy to very happy range. The participants found the most useful parts of programme were the Coaching, Masterclasses and Psychometric tests. They stated requirements for further development could include coaching and further structured ways of taking forward their learning. With respect to impact of the programme and innovative delivery approach, the participants had an opportunity to actively put their learning into practice. Examples they provided included: improved confidence, chairing meetings and appraisal conversations. In terms of future developments the client would like to extend the programme to include more Masterclasses, Action Learning Sets, Coaching and the development of coaching and mentoring skills and culture.

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