The Trust decided to approach the building of a competency framework using a ‘borrowed and tailored’ approach. Eliesha supplied one workshop and two ½ day action learning sets over a three month period.
The workshop was highly practical, putting theory into action through structured facilitated exercises and learning. The theoretical component of the workshop was kept to a minimum and much of the time was spent in practical sessions under guidance. The delegates also undertook pre and post workshop learning activities to support and apply the learning.
To support the learning and knowledge transfer, two facilitated action learning sets were provided.
Workshop Benefits: Learning Objectives (borrowed and tailored approach):
- Understand how to use design effective competencies for use in your organisation
- Develop the skills to carry out competency design projects yourself
- Gain practical experience of designing competency framework structures
- Learn how to integrate information to develop robust competency frameworks
- Background to Competencies
- Understand competence in the workplace
- The makeup and characteristics of effective organisational Competency Frameworks
- Undertake functional analysis (process of functional analysis and how it is be used to identify and specify competence) and its role in competency framework development
- Practical sessions: steps to developing a competency framework
- Defining Competencies
- Converting core standards to competencies
- Integrating functional analysis data into competency frameworks
- Formulate and structure competency frameworks
- The facilitation skills that developers need if they are to successfully facilitate the development process.
- Planning effective competency framework implementation - engaging the organisation
Workshop Resources Provided by Eliesha:
- Competency framework development route map and toolkit
- A range of sample competency frameworks
The main elements to the Knowledge Transfer in this programme involved learning how to:
- Collect information
- Build the framework
- Implement & engage
The Action Learning Sets:
Action learning sets are a simple and powerful way for individuals to learn from each other. Action learning is a process which involves working on real challenges, using the knowledge and skills of a small group of people combined with skilled questioning, to produce fresh ideas and reinterpret familiar concepts. They are one technique within the wider field of action learning. They follow the process outlined in the above diagram of explicitly stopping to reflect back on actions taken, drawing out learning from that reflection, and applying that learning to planned practice.
In structured sessions, participants took it in turns to present a significant challenge (or aspect of challenge) facing them in their day-to-day work. The action learning set members helped work on the problem through supportive, but probing, questioning.
The set was not about members giving advice or trying to provide answers. The focus was on learning from experience and putting it into action immediately.
Skills Development in this Programme through Workshop and Action Learning Sets:
The competencies developed within this programme included:
- Strategic Thinking
- Facilitation Skills
- Planning Skills
- Design Skills
- Competency Design Skills