Following detailed discussion with Vale Europe, Eliesha designed and developed a blended accredited programme consisting of four face to face workshops and assessment in the form of formal assignments. The programme incorporated:
- MBTI for each participant
- MTQ 48 Mental Toughness questionnaire for each participant
- Face to Face Workshops (four x 2-day workshops - including use of role play actors):
- You as a Leader and Manager
- Communication and the Coach
- Leading a Team in a Changing Environment
- Managing the Person (HR Procedures)
- Accreditation with the Institute of Leadership and Management (completion of assignments) to achieve an Level 5 Award in Leadership and Management
- Face to Face meetings with individual delegates and line managers
- Support during and post-workshops
- Management and administration service for the programme
- Final presentation ceremony by the Chief Executive Officer
The programme design embedded Vale Europe’s behavioural expectations, values, objectives, policies and the requirements of ILM.
The relationship with the client was very much one of partnership working, with learning and knowledge transfer both ways. Design and delivery of the programme was undertaken by Eliesha L&D Consultants.
There is compelling evidence about the effectiveness of positive manager engagement within the implementation and delivery of training programmes. In terms of impact, managers can substantially influence learner attitudes prior to training and the work environment after training in order to increase performance post training. To support this process, Eliesha provided a guide so that Line Managers understood the programme intent, content and timings. Vale Europe asked their Line Managers to commit to releasing their staff to this programme and to act as mentors in supporting the opportunities to embed the learning. This included:
- Agreeing and communicating the learning objectives for members of staff ahead of the programme and at key intervals between workshops. The objectives were focused on what the individual should expect to gain from the learning, how they would apply that learning immediately in the work place and how you would know that this had been achieved
- Releasing staff and encouraging their attendance at every workshop and to take a full and active part in the two professional discussions that were planned throughout the programme
- Providing meaningful opportunities, in line with individual Career and Succession Planning, to embed and practice new skills
- Supporting staff in completing their assignments
- Acting as a mentor and coach to staff by actively discussing the programme outcomes and methods to apply the learning
- Ensuring that the code of conduct is followed