Coaching & Mentoring

Key features

Vast knowledge & expertise

Eliesha has significant experience in the management, administration, design and delivery of coaching and mentoring support interventions and programmes. All our coaches are fully qualified and accredited as a coach with a recognised professional body. They have demonstrable and successful experience. In addition, Eliesha’s coaches are accredited and trained to use appropriate models, psychometric instruments and theories in their coaching practice, which help individuals to gain insight and increase self-awareness to identify and act on performance, as well as support their personal development going forward.

Our coaches

Eliesha coaches work with individuals in the areas of personal and professional development. Coaches work with clients using a range of appropriate models, psychometric instruments and tools. Our coaches have the ability to translate behavioural feedback into an action plan in order to create an effective development plan for the individual.

Process

Our programme delivery and coaching dialogues with the client ensures our coaches are able to also determine the relationship between personal behaviour and the organisational and business context in which the individual operates, such as strategic leadership development, implementation of strategic goals, team coaching, career development, managing change, talent development and cross directorate or departmental partnering/consulting.

As each party exits the relationship it is an ideal time to evaluate the process and help the individual define a longer term personal development plan to build on the positive foundations laid during the coaching. We also help them to consider longer term evaluation and to determine sustainable success. It is expected that many of the tools, techniques and models which are used by the coaches can be used, as appropriate, by the client in their own practice as managers.

The forms of evaluation are varied and can include the use of very simple questionnaires, performance management feedback, line manager feedback and project or task successes.

Case studies

North Yorkshire County Council

Coaching Conversations for Managers

Context

Eliesha was successful in securing a contract with North Yorkshire County Council to support their learning and development framework and, in particular, their coaching network.

Objectives

The Council strategically decided to introduce a coaching culture within the organisation. This was a dramatic shift in the traditional methods of management used. The Council’s key requirement was to focus on their managers to learn, practice and implement professional coaching conversations to engage their staff and to support the coaching culture within the organisation.

Solution

Eliesha worked in partnership with North Yorkshire County Council to design a bespoke 2 day Coaching Conversations for Managers workshop. This entailed providing the requisite techniques of coaching in day 1 and was structured with a two week gap before day 2 was delivered to the Managers. Within the two week period, managers were assigned a project which required them to put into practice the coaching techniques they learnt on day 1 and coach a sample of their staff to refine their skills. When the managers returned on day 2 they were required to report back on what went well with their coaching sessions and collectively what could be improved.

““This course was excellent; the trainer had a clear love of and significantly in depth knowledge of coaching practices. She adapted to our needs and used clear analogies to demonstrate her points well. I am looking forward to practising my skills in preparation for day 2””

Outcome

Over an 8 month period, 216 managers from various departments attended the 2 day Coaching Conversation for Manager’s course. Feedback indicated that the programme had been extremely well received and had made a significant positive impact on the organisation’s coaching pool and culture. Due to the success of initial programme, Eliesha was commissioned to deliver the same programme to a further cohort of North Yorkshire County Council managers.

Delegate feedback included:

“This was an excellent course with a brilliant trainer, this has provided me with new tools and techniques to use when managing staff; this has also improved staff engagement”

“This course was very well prepared and the trainer was responsive to the needs of the participants, the trainer highlighted the learning objectives and made this very clear-I would highly recommend this course”

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