If you are considering partnering with an experienced training provider to manage all aspects of your organisation’s learning and development, Eliesha offers a comprehensive Managed Learning Service. From training delivery and administration to supplier management and reporting, we take care of the details – saving you time, reducing costs, and ensuring high-quality learning experiences for your employees. Whether you need full-service management or support in specific areas, our flexible approach ensures your L&D strategy runs smoothly and delivers real impact.
What is a Managed Learning Service?
An outsourced relationship, where a provider takes responsibility for much or all of an organisation’s learning & development needs. This typically involves some of the responsibilities below:
- Training provision:
- Directly delivering impactful training
- Sourcing, negotiating with and managing specialist suppliers
- Learning & development pathways, e.g.
- Induction
- Leadership development
- Qualifications
- Apprenticeships
- Talent management
- Learning content:
- Bespoke training materials
- E-learning modules & microlearning
- Administration & learner support:
- Bookings for sessions
- Learner enrolment
- Arranging classrooms (virtual and face-to-face) – venues, catering, refreshments, etc.
- Producing and supplying branded training materials
- Communication of pre-work and joining instructions
- Helpdesk services for learner queries, technical support, etc.
- Technology:
- Learning Management System (LMS) administration
- Communication:
- Marketing collateral e.g. branded catalogues, brochures, course outlines
- Internal marketing campaigns
- Training calendars & schedules
- Assessment & Development Centres, e.g.
- Graduate recruitment
- High potential employees
- Underrepresented groups
- Evaluation
- Distributing, collecting and analysing training evaluations
- Communicating and acting on feedback
- Comprehensive reporting on success, ROI and ROE
- Needs Analysis
- Identifying skills gaps
- Responding to urgent operational requirements
- Budgeting
- Controlling, monitoring and reporting on spend
- Forecasting training costs
- Ensuring cost efficiency
Why choose this option?
Managing learning and development in-house can be time-consuming, costly, and complex. Whether you are a growing organisation or a complex employer with diverse learning and development needs, a Managed Learning Service can take the hassle out of training by providing end-to-end support and – more importantly – highly impactful training that consistently creates positive workplace impact. Your HR and L&D teams will shed the weight of administration and managing multiple supplier relationships, freeing them up to focus on strategic priorities and long-term projects.
Case Studies
Welsh Government
Eliesha’s experience as a Managed Learning Service provider is centred around more than a decade spent managing the identification, design, delivery and evaluation of all learning and development for the 5,500+ employees of the Welsh Government.
Our team of Learning and Development (L&D) Project Managers worked in close partnership with the Corporate L&D Team at Welsh Government and with the extensive network of L&D Advisors working for Welsh Government. Learning interventions were all developed and designed to align with the Welsh Government’s Skills and Behaviours Framework, Investors in People accreditation and the Professional Skills for Government framework.
As well as board-level consultancy and learning needs analysis, we designed, delivered and administrated face-to-face training, e-learning, awareness sessions, launch/celebration events, assessment centres, accredited qualifications and more, from a dedicated training centre in Cardiff, capable of hosting over 120 delegates, equipped with 7 purpose-built training rooms.
Arden and Greater East Midlands Commissioning Support Unit (Arden & GEM CSU)
Arden & GEM is one of the largest Commissioning Support Units in the UK, operating across 11 service lines to 20 Clinical Commissioning Groups and serving a population of around 5 million.
Eliesha delivered a managed learning service in support of Arden & GEM and its 20 independent businesses. Skills development was aligned to the required Competency Framework and a Curriculum was put in place. Eliesha was responsible for design and delivery of blended, face-to-face and e-learning interventions for all levels of staff and clinical/non-clinical roles.
Within our managed service contract our role and responsibilities included: contract management, partnership management (e.g. liaison with LMS supplier), stakeholder engagement, LMS content management, training provision (including sourcing of third party specialists), all day-to-day administration, reporting, review meetings and high-level consultancy.
As well as a wide range of specialist courses, learning services included a bespoke, tiered Management and Leadership Programme: ICARE about Excellence, ICARE about Leadership & ICARE about Management.
To find out more about our Managed Learning Services,
get in touch with our friendly and experienced team now:
